ALL SALES ARE FINAL. Although we carefully inspect each item before it is shipped to you to ensure each piece is in pristine condition, we acknowledge that product defects are not always captured. If your La Daje jewelry arrives damaged, broken or defective, we will gladly exchange the product for you. Please email customer service within 2 days of receiving your shipment to request a replacement be sent to you. Put "Exchange" as the title of the email and please be sure to include photos to show the damage.
Exchanges or returns will not be offered on custom, made to order items in addition to Earrings (due to hygienic reasons).
Unfortunately, breakage or damage incurred from wear and tear is not covered under our warranty. It is your responsibility to care for your pieces and we cannot be held liable for scratched or broken items after they have been worn.
La Daje does not cover the cost of return shipping.
Please note, that we can not provide replacements for items that are no longer listed on our website.
We reserve the right to deny any unreasonable requests for replacements or exchanges.